R-Pro › Field cases › Air conditioning
AC Communication Error — Indoor/Outdoor Signal Failure (E-code)
Likely causes
Check wiring, shield ground, termination resistor
Check: Wire break = check continuity end-to-end (<5 Ω). VDC pulse comm = measure terminal signal voltage (pulses, 1–10V). Shield ground = single end only (both ends = ground loop). VRF/BS box = verify termination resistor ON (DIP switch). Parallel routing with power cables = EMI.
What to do: Wire break = new cable (14/4 stranded, 300V). Shield grounded at one point. EMI mitigation = separate conduit from power (≥100 mm spacing) or add ferrite cores. VRF multi-zone = verify comm topology (daisy chain vs star). Set termination resistor at correct location.
Comm error = most frequent commissioning issue. Verify all three (cabling, shield, termination) at install = 80%+ first-pass success. Found later = requires invasive work like insulation removal.
All 565 cases work offline in R-Pro, with error codes for 62 brands and P-T data for 108 refrigerants.
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