R-Pro › Field cases › Air conditioning
AC Pre-Installation Site Survey — 8-Item Checklist + Quote
Likely causes
8-item standard site survey
Check: **8 items**: ① Install location (wall strength, airflow path, direct sun blocking). ② Electrical (dedicated breaker rating, wiring age, outlet capacity). ③ Pipe type (exposed vs embedded in new apartments). ④ Drainage (drain pump if no gravity; L-shape vs straight pipe cover). ⑤ Outdoor location (clearance, weight bearing, ventilation). ⑥ Indoor location (ceiling/wall/standing suitability). ⑦ Comm/power distance (within line-length limit). ⑧ User needs (BTU capacity, budget, schedule).
What to do: **After survey**: 1) Photos (each location + electrical + possible pipe path). 2) Drawing (layout + pipe route). 3) Quote (materials + labor + extras). 4) Report to user and schedule install. **Mandatory cost disclosure**: no embedded pipe / new dedicated breaker / drain pump / insufficient clearance → separate quote. **Survey fee**: free (manufacturer survey) / KRW 30–50k (independent tech, deducted on contract). Time 30 min–1 hr. Korean market standard.
**Field trick**: skipping site survey often leads to add-on charges later (#1 user complaint cause). Use R-Pro app on survey for auto photos/drawing/quote. Korean new apartments = embedded pipe standard but require checking length/height (drawings). Survey 1 week before install ideal. Crediting the visit fee on contract greatly boosts user satisfaction.
All 565 cases work offline in R-Pro, with error codes for 62 brands and P-T data for 108 refrigerants.
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