Service Management Software for Commercial Cooling Companies That Scales
Running a commercial cooling company means two jobs at once: keeping technicians productive on rooftops and in plant rooms, and keeping the office books tight as the volume grows. R-Pro gives you both as two powerful tools in one workflow — a field app for on-site diagnosis and service history, and an office ERP for quotes, invoices, accounting, and inventory. Field work flows straight into the office books, so nothing gets entered twice.
The Field App: Faster Diagnosis and a Clean Job Record Every Visit
- AI fault diagnosis built on 600+ real HVAC and refrigeration cases — work from symptom to likely cause to repair steps, so even newer techs handle commercial walk-ins, chillers, and racks with confidence.
- Scan equipment nameplates and supplier receipts with the camera to auto-fill model, serial, and line items — no squinting at a faded plate and retyping it into a phone.
- Capture voice memos on site and keep a full per-customer service history, so the next tech who visits that store or cold room already knows what was done last time.
- Issue a service receipt on site the moment the job is done — the customer leaves with a record, and so do you.
- Works fully offline. In a basement plant room or a steel-walled freezer with no signal, every job, photo, and note is still captured and syncs later.
The Office ERP: Quotes, Billing, and Accounting Built for Volume
- Build quotes and estimates fast, including itemized construction quotes for install and retrofit work — the same engine handles a quick repair quote and a multi-line project bid.
- Send invoices and tax invoices with your OWN country's tax set up — name it VAT, GST, or sales tax and set your own rate, so the paperwork is correct wherever you operate.
- Full accounting in one place: sales, purchases, expenses, and net profit — see what each branch of the business is actually earning, not just what's coming in.
- Manage inventory, suppliers, and purchase orders so parts for commercial jobs are tracked from order to install instead of living on scraps of paper.
- Keep a running customer ledger and pull reports, so chasing payment and reviewing an account takes seconds, not a spreadsheet hunt.
Field and Office, Together: One Workflow, No Double Entry
- A job completed in the field — parts used, hours, receipt issued — flows automatically into the office books. The technician records it once; the office never re-keys it.
- Customer details, equipment history, and service records are shared between the field app and the ERP, so the office always sees the same record the tech created on site.
- Both tools run in 10 languages on one subscription — useful when your crews and your back office don't all speak the same language.
- Because the two products share one workflow, growing from a handful of trucks to a full commercial operation doesn't mean bolting on a second disconnected system.
Run the field and the office on one workflow
Give your technicians AI-powered field diagnosis with full offline service history, and give your office a complete ERP for quotes, billing, and accounting — two powerful tools, one subscription, working together.
Get R-Pro →FAQ
Is R-Pro a field app for technicians or an office program for the back office?
It's both — and they carry equal weight. The field app handles AI diagnosis, nameplate and receipt scanning, voice memos, per-customer history, on-site receipts, and full offline work. The office ERP handles quotes, invoices and tax invoices, accounting, inventory, suppliers, and reports. They're two strong tools used together in one workflow, not one app with the other tacked on.
Will it work for the tax and invoicing rules in my country?
Yes. You set your own country's tax yourself — name it VAT, GST, or sales tax and set your own rate — and R-Pro applies it to invoices and tax invoices. That makes it usable for commercial cooling companies regardless of where they operate.
Do my technicians have to enter the same job twice — once on site and once in the office?
No. That's the point of running both tools as one workflow. A job recorded in the field — parts, hours, the receipt issued on site — flows into the office accounting automatically. The tech enters it once and the office books update without re-keying.
Does the field app really work with no internet?
Yes. The field app is fully offline. In plant rooms, basements, or freezers with no signal, technicians keep diagnosing, scanning, and logging jobs, and everything syncs to the office once a connection is back.