Field Service Management for HVAC & Refrigeration Technicians
Running service calls and running the business are two jobs. R-Pro handles both: the field app keeps your customers, visits and equipment history in your pocket, and the office ERP turns that work into billing, accounting and reports.
Field service management
In the field — every job, every customer
- Customer list, service history and equipment records for each site.
- AI fault diagnosis from 600+ real cases, plus nameplate scan and voice memos.
- Track visits and work done — all offline, no signal needed.
In the office — turn work into a business
- Quotes, invoices and tax documents from the jobs you logged.
- Accounting that rolls up sales, purchases, expenses and profit.
- A customer ledger that ties every job back to who owes what.
The field and the office, in sync
- Log a job once on site; it appears in the office books with no double entry.
- Customers and equipment stay matched across both tools.
- In 10 languages, for crews and office staff alike.
From the service call to the books
R-Pro keeps your customers and jobs on your phone and turns them into invoices, accounting and reports in the office ERP — two tools, one account.
Get R-Pro →FAQ
Is R-Pro for technicians or for the office?
Both. The field app is for technicians on site; the office ERP is for billing, accounting and inventory. They share one account and stay in sync.
Does it work without internet on site?
Yes — the field app is offline-first, so you can diagnose, log jobs and issue receipts even with no signal.
Can office staff and field techs use it at the same time?
Yes. The same account works across phones and the office, so field and back-office work stay connected.