Issuing a Tax Invoice With Your Own Country's VAT, GST, or Sales Tax Name and Rate
You just finished a compressor swap on a walk-in cooler, the customer wants a proper tax invoice, and the only thing your software can print is a US-style "Sales Tax" line that means nothing to your accountant. Whether you bill 15% VAT, 10% GST, 7% sales tax, or a zero-rated export job, R-Pro lets you set your own country's tax name and rate. The field app issues the on-site receipt the moment the job is done, and the office ERP turns that same job into a compliant tax invoice — no re-typing, no wrong tax label.
On site: close the job and hand over a receipt before you leave
- Finish the call — say a hard-start fault on a reach-in condensing unit traced to a failed run capacitor and a pitted contactor — and pull up the customer in the field app while you're still on the truck; their full service history is right there, even with no signal.
- Scan the parts receipt from the wholesaler so the capacitor, contactor, and any refrigerant top-off auto-fill as line items instead of being scribbled on a job ticket you'll lose.
- Issue a receipt on the spot for the labor and parts so the customer leaves with proof of payment, while the detailed tax invoice gets finalized back at the office.
- Everything captured here — parts, labor, customer, date — flows straight into the office books, so the figures on the tax invoice match what actually happened in the field.
- Works fully offline, so a job in a basement plant room or a rural site still gets documented the second you close it.
In the office: set YOUR tax name and rate, then print a compliant invoice
- Define your own tax label and rate — 'VAT 20%', 'GST 10%', 'IVA 16%', 'Sales Tax 8.875%' — instead of being stuck with a hard-coded US 'Sales Tax' line that your accountant or revenue authority won't accept.
- Generate a proper tax invoice (not just a generic receipt) showing the net amount, the tax line with the correct name and rate, and the gross total, in the format buyers in your country expect.
- Handle zero-rated or tax-exempt jobs cleanly — set the rate to 0% for an export, a tax-exempt institution, or a reverse-charge scenario without breaking the document layout.
- Build the same job into an itemized quote or estimate first when it's a larger install, then convert the approved quote into the tax invoice so the tax treatment carries through end to end.
- Issue everything in any of 10 languages, so the invoice reads naturally for the customer and matches local business norms.
The connection: one job, taxed correctly, booked once
- The capacitor, contactor, and labor you logged in the field become the invoice line items in the office — you enter them once, not twice, so there's no copy-paste tax error.
- Your chosen tax rate applies consistently across receipts, invoices, and the accounting ledger, so sales, tax collected, and net profit all reconcile.
- Purchases (the parts you scanned from the wholesaler) post to the accounting side as costs, so net profit reflects the real margin on that compressor or capacitor job, after tax.
- Every invoice ties back to the customer ledger, so when that same restaurant or cold-store client calls again you see what was billed, what tax was applied, and what's outstanding.
- Reports roll up sales and tax across all jobs, giving you the figures you need at filing time without rebuilding them from a shoebox of paper tickets.
One subscription. The field app and the office ERP, working together.
R-Pro pairs a field app — AI fault diagnosis on 600+ real HVAC and refrigeration cases, nameplate and receipt scanning, per-customer history, and on-site receipts, all fully offline — with a full office ERP that handles quotes, tax invoices set to your own country's VAT, GST, or sales tax name and rate, accounting, inventory, and reports. Two strong tools, ten languages, and field work that flows into the books automatically. Close the job on site, issue the right tax invoice from the office — no double entry, no wrong tax label.
Get R-Pro →FAQ
Can I change the tax label from 'Sales Tax' to VAT or GST?
Yes. You set the tax name and the rate yourself — VAT, GST, IVA, sales tax, or whatever your country uses — so the printed tax invoice shows the correct term and percentage instead of a fixed US-style label. Your accountant and revenue authority see a document in the format they expect.
How do I invoice a zero-rated or tax-exempt job?
Set the rate to 0% for that invoice. The tax line still appears with your label so the document is clearly zero-rated rather than just omitting tax — useful for exports, tax-exempt customers, or reverse-charge situations where you need to show 0% explicitly.
Do I have to enter the job twice — once for the receipt and once for the tax invoice?
No. The customer, parts, and labor you capture in the field app on site flow into the office ERP automatically. You close the job once in the field, then finalize the full tax invoice in the office without re-keying anything, so the tax and the totals always match.
Does the tax I set carry through to my accounting?
Yes. The rate you choose applies across the receipt, the tax invoice, and the accounting ledger, so your sales, tax collected, purchases, and net profit all reconcile. Reports total it up at filing time, so you're not rebuilding figures from paper tickets.