R-Pro › Field cases › Heat pumps
Excessive Frosting on Air-Source Outdoor Unit (Defrost Failure)
Likely causes
Defrost temperature sensor (coil sensor) failure
Check: frost undetected, defrost cycle not triggered
What to do: Measure coil sensor resistance (NTC 10kΩ: 10kΩ at 25°C) → replace if deviation exceeds 20%
Defrost timer/control logic misconfigured
Check: cycle interval too long or duration too short
What to do: Check defrost initiation conditions (e.g., coil temp below -5°C) and max defrost duration in controller parameters → adjust to manufacturer's recommended values
Outdoor fan motor failure
Check: reduced airflow → accelerated coil icing
What to do: Check outdoor fan current and rotation → replace motor or capacitor if fan is stopped or running slow
At high humidity and 2–5°C outdoor conditions, frost accumulates faster than defrost cycle frequency
Check: Inspect with instruments or visually
What to do: Verify 4-way valve switching during defrost: measure hot gas pipe temperature rise rate → if coil bottom temp is still below -5°C after 10 min of defrost, replace valve
4-way valve incomplete switching during defrost
Check: hot gas reversal does not reach entire coil
What to do: Log outdoor conditions during excessive frosting → if high humidity at 2–5°C, shorten defrost interval from 60 to 45 minutes
Quick field check for defrost issues: touch the outdoor coil — if the side exposed to ambient air and the opposite side differ by more than 5°C in temperature, hot gas distribution is uneven → inspect 4-way valve or distributor
All 565 cases work offline in R-Pro, with error codes for 62 brands and P-T data for 108 refrigerants.
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