R-ProField casesRefrigeration systems

Re-frosting Due to Blocked Defrost Drain

Likely causes

Drain outlet blocked by debris or ice

Check: Check drain pan and outlet during defrost (look for ponding)

What to do: Check drain pan and outlet during defrost (look for ponding) → Flush drain with warm water and remove debris → Check drain heater continuity if equipped → Verify drain pipe slope and check for blockage → Run defrost cycle to confirm normal drainage

Drain pipe frozen from drain heater failure

Check: Flush drain with warm water and remove debris

What to do: Flush drain with warm water and remove debris → Check drain heater continuity if equipped → Verify drain pipe slope and check for blockage → Run defrost cycle to confirm normal drainage

Improper drain slope or blocked drain pipe

Check: Check drain heater continuity if equipped

What to do: Check drain heater continuity if equipped → Verify drain pipe slope and check for blockage → Run defrost cycle to confirm normal drainage

Field tip

Defrost is working but meltwater is not draining, causing repeated re-frosting. Clean the drain.

All 565 cases work offline in R-Pro, with error codes for 62 brands and P-T data for 108 refrigerants.

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